1 reviews | Active since Dec 2015
unauthorised debit orders
I received a call from elite mobile for a new contract. They came across as they were calling from Vodacom. Signed up for the tablet and was advised that the premium would be R79. Today I am debited three times for amounts of 49,39,49 rand respectively. I have emailed and called them and they are not interested. I did not sign up for these services. This is ***** and unacceptable. Why is Vodacom affiliated with this company with such a bad reputation.
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Best regards,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Best regards,
Hi Kumandree
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
All services have been cancelled, and you reversed all your debits.
We apologize for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,
Hi Kumandree
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
All services have been cancelled, and you reversed all your debits.
We apologize for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,