1 reviews | Active since May 2016

02 May 2016, 16:12

UNAUTHORISED DEBIT ORDER & NO CONTRACT

I have no contract no deal with this service provider, on the 30th April 2016 an unauthorised debit order went from account for services which I do not have no use for. This service provider is supposedly a "subdivision of Vodacom" which for me I think it is ****my and and disloyal for Vodacom to be providing such providers with our personal details. I have clearly expressed to the consultatnts of this provider that I have no interest no wish to be their customer as I am already a direct customer of Vodacom. i think this is an inconvenience and true refelction of how low servicce providers can go to rip people off their hard eranings.

0
Replies (4)
Elite Mobile
Elite Mobile's reply03 May 2016, 09:51
Official

Thank you for your enquiry.  An escalation agent will be in contat shortly.

 

Kind Regards

Elite Mobile Team

Best regards,

Elite Mobile
Elite Mobile's reply03 May 2016, 10:05
Official

Good day,

Kindly provide us with your contact details to help resolve your enquiry.

Please feel free to call *** or e-mail ***

Kind Regards

Elitemobile Team

 

 

Best regards,

Elite Mobile
Elite Mobile's reply09 May 2016, 12:50
Official

Good day,

 

Kindly provide us with your contact details to resolve your enquiry.

Please feel free to call *** or e-mail ***

Kind Regards, Elitemobile Team

 

Best regards,

Elite Mobile
Elite Mobile's reply10 May 2016, 14:49
Official

Hi

We would like to resolve your query, kindly provide us with your contact details, or feel free to call us on *** or e-mail ***.

Kind Regards,

Best regards,