1 reviews | Active since Aug 2013

29 Nov 2016, 08:27

Unauthorised debit order AGAIN

<p>I received an sms stating that Elite Mobile would be debiting my account for an upgrade fee. I immediately tried to contact them and posted a complaint here. I received a call from the company a day later in which I was told that the debit order would not go through. Lo and behold, I have been debited this morning. Just one month later. I am at my wit's end with this company who seem to be holding customers ransom. If anyone else knows what the proper recourse is to end this saga once and for all please do comment and assist. I am now considering closing my account since I no longer see it fit to continually reverse debit orders.</p>

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Replies (1)
Elite Mobile
Elite Mobile's reply29 Nov 2016, 08:36
Official

Good Morning,

Kindly provide your contact details, or reference number, so we can help resolve your enquiry with the urgency it deserves.

You can also call *** or e-mail ***

Kind Regards, Elitemobile