1 reviews | Active since May 2016

04 May 2016, 13:36

Unauthorised debit order

UNAUTHORISED DEBIT ORDER & NO CONTRACT I have no contract no deal with this service provider, on the 29 January n2016 an unauthorised debit order went from account for services which I have. This service provider is supposedly a "subdivision of MTN" which for me I think it is ****my and and disloyal for MTN to be providing such providers with our personal details. I have clearly expressed to the consultatnts of this provider that I have no interest no wish to be their customer as I am already a direct customer of MTN. i think this is an inconvenience and true refelction of how low servicce providers can go to rip people off their hard eranings.

0
Replies (3)
Elite Mobile
Elite Mobile's reply04 May 2016, 13:54
Official

Good day,

Thank you for your enquiry. An escalations agent will call you shortly.

Kind Regards, Elitemoble Team

 

 

Elite Mobile
Elite Mobile's reply04 May 2016, 13:54
Official

Good day,

Kindly provide us with a contact details to help resolve your enquiry.

Kind Regards, Elitemobile Team

 

Elite Mobile
Elite Mobile's reply09 May 2016, 12:48
Official

Good day,

Kindly provide us with your contact details to help resolve your enquiry.

Please call *** or e-mail ***, with your contact details.

Kind Regards, Elite mobile Team