CW
Chris W

1 reviews | Active since Nov 2014

06 Feb 2018, 07:46

Unauthorised debit order

Elite mobile contacted my wife with a tablet offer last year. She agreed to accept the tablet. She never received the tablet or a bill for the tablet, but ever since Elite Mobile are making 4 unauthorised debit orders from my account (July 2017). Hotspotterem- 45.00 Somusic 49.00 Rescuebox 55.00 Debit Safety 55.00

Stay away from Elite mobile!!!!!

0
Replies (5)
Elite Mobile
Elite Mobile's reply06 Feb 2018, 08:00
Official

Good Morning,

Thank you for your inquiry, you will be contacted by an escalations agent.

Kind Regards, Elitemobile

Best regards,

CW
Chris W's update06 Feb 2018, 08:02
Reviewer Update
#PAYBACKTHEMONEY!
Elite Mobile
Elite Mobile's reply06 Feb 2018, 09:11
Official

ood day


I do apologize for any Inconvenience caused however we are unable to view your information at the current stage.

Please email us on *** with your query and an ID or ref number and we will get back to you promptly and assist you with your query.


Regards

Best regards,

CW
Chris W's update06 Feb 2018, 11:30
Reviewer Update
How about you picking up the phone and calling me? #paybackthemoney #luckilythereisasmallclaimscourt
CW
Chris W's update14 Feb 2018, 18:09
Reviewer Update
3 - 5 working days they said. Probably should not be shocked that they cannot keep their word since they are prepared to take money without authorisation.