Unauthorised Contract

We are highly disturbed as to why we were upgraded without giving Elite Mobile consent to do so. All calls are recorded and I would like an investigation done into the telephone call that was made by your sales agent Varesh to ourselves on the 26/03/2024 at 13:23. I have had to call Vodacom to cancel your upgrade and I am absolutely disgusted and highly disturbed with how your employees can just tie us into a 24 month contact without allowing us to choose to do so with your company