PG
Penny G
1 reviews | Active since Nov 2012
02 Jun 2015, 14:08
Unauthorised Charges
I have been getting charged by SoMusic (R49) and TechTrace (R35) since last year October. According to TechTrace - Elite Mobile signed me up for this service. When I phoned Elite Mobile, they told me their systems were down and they could not help me and I would have to phone back.<br> This is unacceptable, especially since I have never signed up for ANY of these subs. I would like Elite Mobile to supply me with the voice recording that proves I signed up for these subs, if not, I would like a full refund of all debits to my account.
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Replies (1)Elite Mobile's replyOfficial
02 Jun 2015, 14:11Hello pmgcpt,
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you shortly.
Kind Regards,
Elite Mobile Team.
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you shortly.
Kind Regards,
Elite Mobile Team.
Best regards,
Elite Mobile's reply02 Jun 2015, 14:11
Official
Hello pmgcpt,
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you shortly.
Kind Regards,
Elite Mobile Team.
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you shortly.
Kind Regards,
Elite Mobile Team.
Best regards,
