PG
Penny G

1 reviews | Active since Nov 2012

02 Jun 2015, 14:08

Unauthorised Charges

I have been getting charged by SoMusic (R49) and TechTrace (R35) since last year October. According to TechTrace - Elite Mobile signed me up for this service. When I phoned Elite Mobile, they told me their systems were down and they could not help me and I would have to phone back.<br> This is unacceptable, especially since I have never signed up for ANY of these subs. I would like Elite Mobile to supply me with the voice recording that proves I signed up for these subs, if not, I would like a full refund of all debits to my account.

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Replies (1)
Elite Mobile
Elite Mobile's reply02 Jun 2015, 14:11
Official
Hello pmgcpt,

Thank you for your enquiry.

An Elite Mobile Escalation Agent will contact you shortly.

Kind Regards,
Elite Mobile Team.

Best regards,