Unauthorised actions and misleading information

Elite Mobile facilitated a Vodacom upgrade based on misleading information. I now also notice quite a number of discrepancies between what I agreed with, and what has been processed on my Vodacom account. Monthly fees for the upgraded package is more than stated on Vodacom's website (and this over and above the explicit fee they charge to facilitate the upgrade) The once-off free data bundle turned out to be not so free, and not so once-off. Double charges are going through my account due to Elite Mobile timing the upgrade incorrectly. Even more charges going through my account that I do not know what they are for. I want everything processed by Elite Mobile to be reversed with immediate effect. I also want the voice recordings of my conversations to them, to enable me to take up this matter with the Consumer Protection Act.