1 reviews | Active since Apr 2016

30 Apr 2016, 10:11

UNAPPROVED DEBIT ORDER!!!

In March 2016 I settle my Elite mobile account and I was transferred back to pre-paid from contract. As the contract was settled I was not supposed to be debited at all but to my surprise today I was debited by Elite Mobile twice the amount they used to debit. WHY DID YOU DEBIT WHEN THE ACCOUNT IS SETTLED???

0
Replies (2)
Elite Mobile
Elite Mobile's reply30 Apr 2016, 11:08
Official
Thank you for your enquiry. An escalation agent will phone you shortly. Kind Regards Elitemobile Team.
Elite Mobile
Elite Mobile's reply03 May 2016, 09:25
Official

 

Thank you for your enquiry.  An Escalation Agent will contact you shortly.

 

Kind Regards

EliteMobile Team