Unable to stop deductions
I've been trying, unsuccessfully, to reach Elite Mobile by email and phone, to complain about a monthly deduction of R229 for which I never subscribed or received any item/service. My bank cannot stop the deductions, other than by closing my bank account. This is not an option due to the inconvenience of renewing all my other beneficiaries.
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Elite Mobile's replyOfficial
21 Jul 2023, 10:03Good Day ,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team
Best regards,
Elite Mobile's reply21 Jul 2023, 10:03
Official
Good Day ,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team
Best regards,