JH
Jan H
1 reviews | Active since Oct 2025
25 Feb 2026, 20:13
*****ulent contract amendments
This is a bunch of ****mers. They called me last year October with a fantastic deal where you "pay less" for more data due to Vodacom restructuring their packages. I confirmed 10 times that this is not a **** and that I will pay less for more and the agent promised me it was the case. I have 2 contracts and changed both. I ended up paying more.
End of January (29th) I called and complained. Was told it will take a week to follow up. After 2 weeks I called and was told they are investigating. Called again yesterday and was told the agent that helped me will call me. Still waiting!!
This company are *****sters and cannot be trusted.
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Replies (1)Elite Mobile's replyOfficial
27 Feb 2026, 10:23Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Best regards,
Elite Mobile's reply27 Feb 2026, 10:23
Official
Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Best regards,
