ZL
Zinhle L

1 reviews | Active since Sept 2015

23 Jan 2018, 11:32

The lady who called me yesterday was very rude and had a bad attitude. When i told her that i am not willing to re-confirm my details she told me its not her phone and its not her delivery, she literally dropped the phone while i was talking!!!

Very bad, I wouldn't even think of doing business with them again. Even the service providers they working with their agents are so misleading. Had i not work in the similar industry they would have misled me into taking something I do not want.

0
Replies (2)
Elite Mobile
Elite Mobile's reply23 Jan 2018, 11:34
Official

Good Day Zinhle

Thank you for your enquiry, an Escalation agent will contact you shortly.

Kind Regards

Elite Mobile Team

Elite Mobile
Elite Mobile's reply24 Jan 2018, 15:05
Official

Good day


We do apologize for the service that you have received from the agent.We have picked up the call recording reviewed it and we have sent the call to management so that disciplinary takes place.


For more information you may email us on *** or call us on *** where we will be able to assist you.


Regards