1 reviews | Active since Jun 2010
Thanks for helping out Brandon's mess
The back-ground,<br> Last year I was contacted by Brandon from \'Vodacom\" (in truth it was Elite Mobile) to sell me a product. I rarely take these calls, but he offered a WiFi router with 1G data pm. We needed internet on the farm and I knew our farm had coverage from Vodacom, so I app**** ONLY for the WiFi router. I told Brandon he is dealing with a Family Trust and I could provide him with my authorization documents, but he seemed fine without it. Few days later I received a message that my application was declined, so I had an internet dish installed from Net-direct - SUPER service. What I did not realist, was that he loaded a bunch of value added services and this has been going off the trust accounts since. I am now told that I authorized this - good luck finding that authorization recording. Why would you allow this to continue, if I did not received the modem (?!)<br> <br> So why is this a compliment?<br> Due to Sekai who was willing to help and sort out the mess Brandon caused. Sekai, you have a talent to deal with upset customers like me -thanks. Brandon, your sneaky business approach will harm you and your company, and your sales successes will be short-live. If we meet, run!"
Thank you for your compliment. This is really appreciated as you have chosen to do this on a public platform such as Hello Peter. Very few people go on to say thank you for great service, or convert a negative comment to a positive one, even if we turn around a situation and confirm resolution that they are very happy with.
We sincerely appreciate you as a customer and value your business!!
Regards,
The Elitemobile Team
Thank you for your compliment. This is really appreciated as you have chosen to do this on a public platform such as Hello Peter. Very few people go on to say thank you for great service, or convert a negative comment to a positive one, even if we turn around a situation and confirm resolution that they are very happy with.
We sincerely appreciate you as a customer and value your business!!
Regards,
The Elitemobile Team
