VI
Vasanth I

1 reviews | Active since Nov 2024

23 Nov 2024, 08:46

Terrible service from Elite Mobile

I am paying for a contract I didn't want and that after the handsets being picked up and months later the contracts havnt been canceled. The calls that are supposed to be recorded and form part of your contract is never given to you and the lies and inconvenience never stops.

0
Replies (3)
Elite Mobile
Elite Mobile's reply25 Nov 2024, 08:55
Official
Hi Vasanth 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
Elite Mobile Team

VI
Vasanth I's update26 Nov 2024, 18:34
Reviewer Update
There is nothing speedy with Elite besides doing a contract.
Elite Mobile
Elite Mobile's reply28 Nov 2024, 10:13
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

We will be in contact soonest.