1 reviews | Active since Jan 2014
Terrible service
<p>I was contacted by Elite mobile who wanted to upgrade my data contract, I declined and yet they did upgrade it!</p> <p>I have phoned several times since 5/2/16 and the consultant always promises to get back to me and never does! I am so frustrated!</p>
Good Day Catharina,
Thank you for your enquiry. An escalation agent will contact you shortly.
Kind Regards
Elite Mobile
Good Day Catharina,
Thank you for your enquiry. An escalation agent will contact you shortly.
Kind Regards
Elite Mobile
Hi Catharina
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
We have amended the term dates, you may call *** to cancel the contract.
We have escalated the matter for a refund to be processed, kindly allow 7/10 days for the funds to reflect in your bank account.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Hi Catharina
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
We have amended the term dates, you may call *** to cancel the contract.
We have escalated the matter for a refund to be processed, kindly allow 7/10 days for the funds to reflect in your bank account.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.