Terrible Sales people who dont know what they are doing

I recently received a call from a Elite Mobile sales consultant, she couldnt speak english properly and talking to her was a real issue, i was offered a samsung J5 Prime, she eventually processed all the details, near the end of the call she said they can also add on a ****le with 500mb of data for an additional R60 , so one package with 2 devices as such. 2 days later i get a delivery notification of the ****le only and no device, when i call in to query this, i`m told my order for the Hiyawi P8 couldnt be processed as they cannot processed 2 orders at once, so only the ****le went through, now i must wait for 3 months than apply again, i didnt want the ****le the phone was what i was interested in, yet due to a very incompetetant agent i must now wait coz i have nothing better to do than wait on them. VERY ANNOYED