1 reviews | Active since Jul 2016

24 Aug 2017, 21:19

Taking old Peoples money

Lets start it here in 2009 my mother took an cellphone contract over the phone from Vodocam well that is what she believed she actually took 1 with Elite mobile with good sales word twisting they hooked her.

In 2011 she cancelled the again what she believed was an Vodacom contract was she wrong. Contract Cancelled on Vodocom side but on Elite Mobile the money is rolling charging for 3 separate things.

EM- ********** -1 apparently for email R38.00 EM ********** -2 still have no idea what this is R25.00 EM ********** -3 this is the best one there referance but it goes to Techsured R118.61 Cellphone insurance.

After an massive fight all got canceled 6 years later as they claim they were not informed

Techsure your slogan isTreating customers fairly u thing insurance on an R 600.00 phone those years for now the last 6 years at R 118.61 is fair in the contract period it was R32.00

So i want u Techsure and Elite Mobile pay all the unfair money back.

Old lady u *****ing from and yes when i called you said vodacom elite mobile so even i now thaugt u are vodacom but u are not

0
Replies (2)
Elite Mobile
Elite Mobile's reply24 Aug 2017, 21:54
Official

Good Evening,

Thank you for your inquiry, you will be contacted by an escalations agent.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply13 Sept 2017, 13:11
Official

Good day,

Thank you for bringing this matter to our attention and providing us the opportunity to assist you further. Kindly be advised the Value added services as been cancelled.

We have submitted the refund to be processed.
Thank you for your patience and understanding.

Kind Regards, Elitemobile