Switching numbers during upgrade

I upgraded my cell phone as well as my tablet in March. On the first of April I could not make calls on my cell phone. Upon enquiring I was told that Elite Mobile upgraded the two contracts but switched the two numbers, which means that my cell phone only has data. Vodacom was not able to assist me and I had to wait until Tuesday to report it. I phoned them Tuesday 7 April #(Gift) and he lodged an complaint. Just before 2 o clock I phoned again #(Marilyn) who said that Gift is working on this problem but it will take 48 hours to be rectified. Phoned this morning after 48 hours, #(Nicole). She admitted it is there mistake bur I have to wait 48 hours??? I am furious, Their mistake and I have no service that I had to pay a lot of money for. I asked to speak to a manager but it is now 51 hours later and no one even bothered to call me or just inform me of what is happening now.