1 reviews | Active since Oct 2016

30 Nov 2017, 09:21

Still Waiting

My wife was contacted 2 weeks for a phone and that she would pay R110 a month the money has being dedcuted already but we still did not get the phone, someone calls everyday at 4:30 phone rings once then puts down the phone they have the money already but know phone so is this a **** or what

0
Replies (3)
Elite Mobile
Elite Mobile's reply30 Nov 2017, 09:23
Official

Good Morning,

Thank you for your inquiry, you will be contacted by an escalations agent shortly.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply30 Nov 2017, 10:02
Official

Good day Mr Phillips


Please be advised that have contacted your wife with regards to the matter.


As per Vodacom she was declined for the VODACOM SMART TAB 2 3G @ R99 on uChoose Flexi 110. She did agree to Value Added Services which are not subject to credit approval (ie: RescueBox and SafetyBox).

We have removed these services on her behalf as she did state that she will not use these and she will reverse the debits at her bank so that she will receive her money back for these.


Please feel free to contact us on *** or e-mail *** if there is anything further you require.

Regards

's update30 Nov 2017, 13:44
Reviewer Update
Thanks a million i do appreciate your assistance