FK
Faeez K

1 reviews | Active since Jan 2013

11 Jan 2016, 08:34

Still Awaiting Feedback

Its been over a week now and I am still awaiting a follow up call regarding the refund that will be processed. The consultant advised me that the services was now PROPERLY CANCELED and will forward information regarding the refund to the refund team. That was on the 4 Jan, it is now 11 Jan and I still haven't heard a thing. <br> Please refund all amounts that was debited from my account as I have requested all services to be canceled.<br>

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Replies (1)
Elite Mobile
Elite Mobile's reply11 Jan 2016, 08:35
Official
Hello Senseless,


Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.

Kind Regards
Elite Mobile Team