STAY AWAY FROM ELITE MOBILE . VERY BAD SERVICE

Once again it is now the 12.03.2018 .Let me recap it was early in Jan 2018 Elite Mobile who claims to be part of Vodacom (Which is a total lie and being ********* to clients. )The agent phoned me to upgrade on my contracts which had expired. HE ALSO **** TO ME ON WHAT PHONE THEY WOULD SUPPLY. He told me that I would receive a Lenovo hand set and then they send me a Motorola . When I questioned why this is so as it is not a Lenovo.His answer was that Lenovo bought over Motorola. REALLY AM I AN IDIOT OR WHAT. THE UNIT WAS STILL NOT A LENOVO . He had all my details etc and what I was paying etc.(Which I think is very disturbing as how can Vodacom give our personal details to another company.THIS IS SURE INVASION OF OUR PRIVACY. Vodacom should be taken to court for selling our personal info to other companies.) I am not going to go through all the details as I have already written a complaint in January and the very efficient company called Elite Mobile (very sarcastic) have still not delivered .I had a Angie from Customer care who contacted me .I had a Ambee Naidoo I've had a Khosina Pele and they have all been arrogant and useless and had very bad attitudes. Amber Naidoo and myself came to a compromise which has not materialised. They dont know what they are doing there. Makes me wonder what the top Management is like as they say your staff are as good as your Management. I have been phoning Elite Mobile from the beginning of Jan 2018 and they keep promising to sort out my problem and the worst is Vodacom is taking off my bank account and no phone. The last straw came today when I spoke to a Marcel Steinbank (Who sais he is customer care) who was totally unprofessional and very full of himself and trying to make me look like the Idiot .He basically called me a **** and tried so hard to belittle me . Head office should take note of the recording and I insist as this man should be fired as he sais he is customer care .With an attitude like that he should work in the sewerage department. I insist that the CEO be taken to task as he is responsible for what happens within the company structures. Elite Mobile needs to be scrutinised with a fine tooth for their business tactics and shenanigans and the people should start being aware of their business tactics and their very unprofessional service. THEY DONT FOLLOW UP AND SORT OUT A MISTAKE I have been waiting over 2 months for them to sort out this issue and no joy. People must be very aware and as soon as they hear an agent from Elite mobile tell them to go to hell.I am now going to cancel both my vodacom accounts and I would like to see them in court.Let us see how Elite mobile worms themself out of this.