RR
Rashid R
1 reviews | Active since Jan 2024
05 Jun 2024, 15:04
stay away from elite mobile agents
Hi , last year in Nov one of your agent called and said he is acting behalf of vodacom and my contract is due for renewal, and said currently im on the package which has 300Gb and he is willing to convert to unlimited data. but after a month when my data came to end nd i called them, i asked them to cancel the contract as the package is not unlimited as promised . but after speaking to them they sent a request to vodacom to cancel the contract ,and in march i received the notification that my contact will be cancelled , and eventually got cancelled . but now im receiving calls from the debt collectors VVM for early termination . is their anyone from elite mobile or vodacom who can assist .
Helpful (0)
Replies (1)0
Replies (1)Elite Mobile's replyOfficial
06 Jun 2024, 10:46Hi Rashid
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Elite Mobile's reply06 Jun 2024, 10:46
Official
Hi Rashid
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
