AM
Anisa M

1 reviews | Active since Mar 2015

18 Mar 2015, 15:50

Stay away from Eilte Moible

I was a called by an agent whilst at work not really listening to the woman as half of what she was saying I could not hear or comprehend what she was saying. I have not heard from them for a while after that when I got an sms stating that I qualify for a contract with Vodacom for R49.00. On the 27/2/2015 I bought BIS as I normally do every month. Later in the month of March I check my bank statement to see that Elite debited my account with a total of R142.00 on the 27/02/2015. On the 11/03/2015 I was unable to use my Blackberry. I then contacted Vodacom and they advised me to contact Elite Mobile as I was switched from prepaid to contract and they need to activate my account and that I need to call them during office hours. on the 12/03/2015 I called Elite Mobile and was advised that my service was activated. Later that afternoon I called them again as I was still without BIS and was advised that it would take 3 to 5 working days for this to happen. on the 16/03/2014 I called again and was advised the log was only sent to the provider on the 14th which was a Saturday and it will take 5 days for my BIS to be activated its been a week and I am still with out BIS

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Replies (1)
Elite Mobile
Elite Mobile's reply18 Mar 2015, 16:07
Official
Hello Zayalious,

Thank you for your enquiry, we will contact you shortly.



Kind Regards
Elitemobile Team