1 reviews | Active since Jun 2009
Spam with a rude attitude
Every couple of months I receive a call from Elite Mobile with some rude call centre agent offering me an upgrade of my Vodacom contract. I haven't had a Vodacom contract since 2012 and I have repeatedly asked to be removed from their contact list.
This afternoon I received another such call from an agent named Belinda. When I mentioned that I am not interested I just heard an indignant sigh after which she put the phone down in my ear.
I am sick and tired of being spammed by companies I never gave consent to contact me!
Good Day Rossouw
Thank you for your enquiry. You will be contacted by an Escalation Agent shortly.
Kind Regards
Elite Mobile
Good Day Rossouw
Thank you for your enquiry. You will be contacted by an Escalation Agent shortly.
Kind Regards
Elite Mobile
Good day Mr Van Aarde,
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards, Elitemobile
Good day Mr Van Aarde,
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards, Elitemobile