"Sold" me a data package I didn't ask for and cancelled a tablet order I did ask for

<p>Around the middle of June 2017 I was contacted by an Elite Mobile telesalesperson with the offer of a "VODACOM SMART TAB 2 3G @ R99 REDUCED SUBS ON FLEXI 110". I accepted the offer after confirming that it would only cost me R99 a month. No mention was made of a data package. The salesperson told me the tablet would be delivered the following week.</p> <p>After two weeks of non-receipt of the tablet, I contacted Elite Mobile to query what had happened to the delivery. Elite Mobile had on record that the tablet delivery had been cancelled, but that I was still enlisted for a R45 data package monthly. This was the first time I had been informed of anything relating to a data purchase, and I had no idea at all of why the tablet order had been cancelled or who might have been responsible. No further information was on record explaining why the tablet order had been cancelled. I asked the person I was speaking to to cancel the data "order" immediately. She obliged and told me it was cancelled.</p> <p>Yesterday I received sms and email notification from Hotspotter confirming my "order" and informing me that my bank account would be debited on the 1st of the month. I suspected the notification related to the Elite Mobile data "order", which it appears had NOT been cancelled after all. I wrote to Hotspotter immediately and instructed them to cancel the order right away. I sent a similar message to Elite Mobile. While Hotspotter has sent me a reply stating that the order has now been cancelled, I haven't yet heard from Elite Mobile. I wait to see if the debit order has indeed been cancelled.<br /><br /></p>