Sim Swap

I have lost my Sim Card on Saturday 01/08/2015. So i went to Voda shop to assist me with a Sim Swap and i was advised that RMCS has my contract and they cannot assist me NOW IM REFERED TO ELITE MOBILE. i called their line on Saturday RMCS to assist and i was told that call centre does not work on saturday however they will forward my query to them.<br> <br> I Have missed payment with ELITE MOBILE and then i have to wait for the 15th of August 2015 for them to debit and assist me with a Sim Swap.<br> i have requested to do a manual payment but still say they wont accept that.<br> <br> right now i dont have a phone because i cannot be assisted with Sim swap the service is ridiculous because if anything happens to me i cannot be reached.<br> <br> can i receive feedback via email since my number is not working right now. [Email Removed]<br> <br>