kK
kwanele K

1 reviews | Active since Mar 2015

24 Aug 2015, 10:43

Sim card delivery

I am getting angry and angrier everyday of my life when i have to deal with this Elite Mobile. It is not my problem that they had problem with their system when they had to debit my account. Now i have to suffer before i get my sim Card. I have now made a manual payment payment which they never let me to from the first place n im told about their long turn around time before they deliver my Sim.<br> <br> Elite Mobile is making their problems mine, I SHOULDNT BE GOING THROUGH THIS.<br> <br> I REGRET THE DAY I JOINED THIS STUPID CONTRACT that cares about themselves and not customers.<br> <br> where is TREATING CUSTOMER FIRST with Elite Mobile? do they even know that such Legislation do exist.<br> <br> your processes and procedures are ridicoulous because they say nothing about customers. people who pay your Bills.<br> <br> i find Elite Mobile very Selfish. i waited from the 1st of August 2015 to be debited and i was told that i will be debited on the 15th when they refused my manual payment. Now suddenly its well.<br> <br> I AM TOLD NOW ABOUT A DELIVERY THAT WILL TAKE 4 TO 5 WORKING DAYS TO GET TO ME!<br> <br> WHOS FAULT IS IT? I NEVER SAID YOU MUST HAVE SYSTEM PROBLEMS.<br>

0
Replies (1)
Elite Mobile
Elite Mobile's reply24 Aug 2015, 10:50
Official
Hello kwanzo,


Thank you for your enquiry. An Elitemobile agent will contact you tomorrow

Kind Regards Elitemobile Team

Best regards,