LS
Lea S

1 reviews | Active since May 2016

24 Apr 2021, 05:37

******** my account has been deducted for something I never signed for

The worst ******** they will **** you in broad day light ,I received a call from them regarding sumsung A12 luckily for me while I was busy with them my fnb app opened and I saw a debit order mandate to my surprise I had to pay more than 900 immediately I told the agent that I don't want the phone contract anymore because everything he told me was a lie he told me it is 24 month only to find out while reading the contract it is 36 told vodacom I don't want it anymore they brought the phone to my work I refused to sign for it and they took it back and now they deducted 260 from my account

Why did you take my money for ???i want my money back or else I will deal with you via my lawyers how do you feel when everyone is complaining about you bunch of useless ********

0
Replies (1)
Elite Mobile
Elite Mobile's reply26 Apr 2021, 11:03
Official
Good day dear customer,

We acknowledge receipt of your post,

We do see that all products have been cancelled for you and you will not be billed for anything moving forward. We do have a 20 day after cancellation period for the products. 

Please feel free to contact us for further queries: ***

Regards,
Elitemobile