SL
Selina L
1 reviews | Active since Jul 2022
06 Jul 2022, 12:04
********!!!!! AND DISGUSTING SERVICE!!!!
Please advise as to when I will get my R300 back because I have already canceled my contract. I'm still waiting for someone to call me back even now.!!! I don't know where you got that reference number because I still have the router with me! Come collect your router please because this is disgusting. This is the reference number I got when I canceled the contract. REF***. I WANT MY MONEY BACK BEGKRE I ESCALATE THIS MATTER. MY ID NUMBER IS ***.. I was dealing with elite mobile. Please tell me why my account was debited whereas I canceled my plan
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Elite Mobile's replyOfficial
08 Jul 2022, 10:13Hi Selina,
We apologize for any inconvenience or unpleasantness we may have caused.
We do see that you have logged for collection, this will be escalated. One of our Customer Care agents will contact you and advise you of the process thereof.
Kind Regards,
Elite Mobile
We apologize for any inconvenience or unpleasantness we may have caused.
We do see that you have logged for collection, this will be escalated. One of our Customer Care agents will contact you and advise you of the process thereof.
Kind Regards,
Elite Mobile
Elite Mobile's reply08 Jul 2022, 10:13
Official
Hi Selina,
We apologize for any inconvenience or unpleasantness we may have caused.
We do see that you have logged for collection, this will be escalated. One of our Customer Care agents will contact you and advise you of the process thereof.
Kind Regards,
Elite Mobile
We apologize for any inconvenience or unpleasantness we may have caused.
We do see that you have logged for collection, this will be escalated. One of our Customer Care agents will contact you and advise you of the process thereof.
Kind Regards,
Elite Mobile