SK
Sarel K
1 reviews | Active since Jul 2011
13 Sept 2021, 10:16
**** TACTICS USED
**** Tactics Used:
I was contacted that my data contract 5gb pm will be reduced to R180 pm with Free Wifi Router. This was not the case when they sent me the summary deduction. Monthly fee almost doubled. I have since then battled in getting touch to cancel the deal. Will have to force cancel with debicheck.
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Replies (1)
Elite Mobile's replyOfficial
15 Sept 2021, 09:08Good Morning Dear Customer,
We sincerely apologize for any inconvenience and unpleasantness that we may have caused.
We have escalated your query and your details to our Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile
We sincerely apologize for any inconvenience and unpleasantness that we may have caused.
We have escalated your query and your details to our Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile
Best regards,
Elite Mobile's reply15 Sept 2021, 09:08
Official
Good Morning Dear Customer,
We sincerely apologize for any inconvenience and unpleasantness that we may have caused.
We have escalated your query and your details to our Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile
We sincerely apologize for any inconvenience and unpleasantness that we may have caused.
We have escalated your query and your details to our Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile
Best regards,