ap
anne-marie pieterse

1 reviews | Active since Aug 2016

25 Aug 2016, 12:41

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<p>In May I took out a contract for R99 from Elite Mobile for a tablet. Up and till today I still heven't received my tablet. The monthly cost is close to R500 and not the promised R99 as claimed by them</p>

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Replies (2)
Elite Mobile
Elite Mobile's reply25 Aug 2016, 12:43
Official

Good day,

Thank you for your enquiry, you will be contacted by an escalations agent shortly.

Kind Regards, Elitemobile

Best regards,

Elite Mobile
Elite Mobile's reply02 Sept 2016, 11:00
Official

Good day,

Kindly be advise we have been trying to contact you to help resolve your enquiry. The Value Added Service as been cancelled with immediate effect.

We will be processing the relevant Value Added Services refund.

We sincerely apologise for any invonvenices caused.

Kind Regards, Elitemobile

Best regards,