RUDE sales agents
I just received an extremely rude phone call from one of your sales consultants, who tried to sell me a Huawei Y6 (2018) on Vodacom contract.
He proceeded to insist that this contract is cheaper then my bank fees every month, after i stated i was not interested.
He complete just hung up half way through me trying to make him understand why i am not interested at the MOMENT... It is now clear Elite Mobile does not deserve my sale!!
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day meagan-hailey-poole
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your number from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Elite Mobile
Good Day meagan-hailey-poole
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your number from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Elite Mobile
Good Day meagan-hailey-poole
We thank you once again for bringing this to our attention.
Kindly be advised that we have addressed the issue and the sales agent has been dealt with accordingly.
We apologise for the inconvenience.
Kind Regards,
Elite Mobile
Good Day meagan-hailey-poole
We thank you once again for bringing this to our attention.
Kindly be advised that we have addressed the issue and the sales agent has been dealt with accordingly.
We apologise for the inconvenience.
Kind Regards,
Elite Mobile
