1 reviews | Active since Sept 2013
Rude Call Centre Agent
Hi there,
I received a call from your call centre now and whilst I was still busy speaking to her, she hung up. Basically as soon as I told her that I don't give out personal information, she hung up. Very rude!
Please do not call me regarding ANY service that you are offering.
Good Morning,
Thank you for your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Good Morning,
Thank you for your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Good Morning,
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding. We have tried calling you to provide feedback but we are unable to get hold of you.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,
Good Morning,
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding. We have tried calling you to provide feedback but we are unable to get hold of you.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,