LV
Lucille V
1 reviews | Active since Feb 2012
30 Jul 2019, 10:20
RUDE????
What rude people do you employ??????? if you tell them thank you do not need another contract they just drop the phone
Helpful (0)
Replies (2)0
Replies (2)
Elite Mobile's replyOfficial
30 Jul 2019, 10:39 Good Day Thank you for your enquiry, an Escalation agent will contact you shortly. Kind RegardsElite Mobile Team
Best regards,
Elite Mobile's reply30 Jul 2019, 10:39
Official
Good Day Thank you for your enquiry, an Escalation agent will contact you shortly. Kind RegardsElite Mobile Team
Best regards,
Elite Mobile's replyOfficial
05 Aug 2019, 15:13Good Day Lucille
Thank you for bringing this matter to our attention and providing us the opportunity to assist you further.
Kindly be advised we have removed your number from the data base.
We apologise for the inconvenience, and once again, thank you for being understanding.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Elite Mobile Team
Thank you for bringing this matter to our attention and providing us the opportunity to assist you further.
Kindly be advised we have removed your number from the data base.
We apologise for the inconvenience, and once again, thank you for being understanding.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Elite Mobile Team
Best regards,
Elite Mobile's reply05 Aug 2019, 15:13
Official
Good Day Lucille
Thank you for bringing this matter to our attention and providing us the opportunity to assist you further.
Kindly be advised we have removed your number from the data base.
We apologise for the inconvenience, and once again, thank you for being understanding.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Elite Mobile Team
Thank you for bringing this matter to our attention and providing us the opportunity to assist you further.
Kindly be advised we have removed your number from the data base.
We apologise for the inconvenience, and once again, thank you for being understanding.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Elite Mobile Team
Best regards,