Refund for incorrect billing

To whom it may concern<br> <br> Its been a week already and yet nobody from Elite mobile has contacted me regarding the refund of this incorrect billing for an account which never should have taken place. I need to be refunded from January 2015 till July 2015. I expect to hear from one of your agents soon. This is ***** to deduct money from ones account without permission. <br> <br> I received sms's again that this Hotspotter and other apps have been cancelled, yet again I never made use of this service ever and expect my money to be refunded back into my bank account which you have deducted it from. It makes me wonder how your company are being audited internally and externally. I wish not to make contact with your company again regarding my refund and expect this matter will be resolved soon. You can email me at [Email Removed] I honestly don't want to write a article on ***** about your company. Awaiting your feedback. <br> <br> Thank you<br> Leonese