1 reviews | Active since Jul 2011
R75 data deal turns into R355 per month!
I was phoned numerous times by Elite Mobile, who got my details from Vodacom. They said that they had a good deal for data, R75 per month for 1GB of data. I use a lot of data and that is cheaper than what I was getting through Vodacom so I agreed to it. The consultant said I would be given a modem, and I said several times that I did not need a modem as I had ADSL at home and I only wanted mobile data for my phone and iPad. The consultant said that the modem was part of the deal, so I agreed to take delivery of it. <br> <br> I then received the email information, and found that I had been signed up for the following, all with a monthly cost:<br> Wifi modem R207<br> Rescuebox R49<br> Hotspotter R39<br> Simfy R60<br> <br> Looking at the information, I am not even sure that I will be able to use the data with my phone, without being in a wifi hotspot. I had understood that the data was for 4G/3G and would never have taken the deal if I had known it was for hotspots.<br> <br> I was pressurised to give my banking details over the phone, and now am afraid that R355 will be debited from my account monthly. I want to cancel the entire deal and return the modem.<br>
Thank you for your enquiry. An escalation agent will phone you today.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you today.
Kind Regards Elitemobile Team
