1 reviews | Active since Mar 2013
Pure SPAM and Harassment
Elite Mobile's call center operatives are still calling me after I have told them to remove me from their call list. I'm fed up with being harassed by their call center operators. And they persist on calling with Private Number so that their numbers can't be blocked.
This is NOT the first time I've had myself removed from their mailing list.
Let me repeat it: I've asked every call center agent of yours to REMOVE me from your spam list. That is an opt out. I've got these calls recorded. Want to be reported?
STOP SPAMMING ME!!!
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day momo7
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your numbers from the data base as per your request. We apologise for the inconvenience, and once again, thank you for being understanding.
As per our telephonic conversation, we have removed your numbers from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards, Customer Care
Good Day momo7
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your numbers from the data base as per your request. We apologise for the inconvenience, and once again, thank you for being understanding.
As per our telephonic conversation, we have removed your numbers from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards, Customer Care