Poor service and false information by Elite Mobile

During June 2018 a consultant from Elite mobile phoned me regarding an offer to upgrade my 2 cellphone contracts. As I am not interested in upgrading my phones he offered me a package whereby my contracts would be changed to Smart S with an additional 1 GB data. He stated that the data will be at no extra cost. I asked him several times whether the 1 GB data is free of charge , which he confirmed and also confirmed with an email on 23 June 2018 at 12h04. The amount mentioned were R154.50 pm per phone. On receiving my invoice from Vodacom in August I saw that I am charged for the "free" 1GB data. Vodacom Vredenburg phoned them in my presence on 28 August however Elite Mobile are not interested in solving this query. The manager of the Vodacom branch in Vredenburg said he is going to take this matter up personally and I wish to thank them for their friendly service.