Poor Service

<p>I did an upgrade with Elite mobile for almost 2 months can't use Tab 2. It requires a pin and no knows the pin.It doesn't accept the SIM card pin. Decided to cancel the upgrade. Elite mobile advise it will take 14 working days to collect the tablet. 14 days has passed no one has called me , instead I am being told they will follow up with their collection department . After they receive feedback they will call me.I have to wait for 2 days for feedback .</p> <p> </p> <p>This is poor service at it best </p>