POOR BUSINESS PRACTISE

I just placed an order for a laptop and repeatedly gave consent to an amount of R269.00 being debited from my account.. and i'm suddenly being told i'll be paying R487.00 monthly for 36 months.. having worked in a call center i understand the importance of sales and collection but this is poor business practice.. i already logged a call with their customer care as shown below and if i were to be debited i'll escalate the matter to the ombudsman

"Good day leslie mabasa,

Thank you for contacting Elite Mobile Support

We have received your e-mail and a support agent will get back to you as soon as possible

Your reference for your query is ***.

Hello LESLIE,

Thank you for placing an order with Elite Mobile. Your order reference number EM-***8-1 is currently being processed.

More information on the products you have selected is listed below. Should you have any queries please do not hesitate to call one of our friendly agents on ***, or email us at ***

Details of your order: *Click on the logo below to view more details about your order.

Item Preview Item Description Quantity Monthly Cost Debit Date View More MECER WIZARD + ZTE R219Z LTE MIFI ROUTER (CAT 4) + WE GROW SA (PREMIUM) @ R269 PM (R170 Finance + R99 Reduced Subs) on 2GB Data Price plan Top up (36 Months) (DV20DC782) 1 269.00 25 View More View More View More My Home with Life EM @ R159 Showmax, RescueBox, Viva Life Cover R5000 1 159.00 25 View More Cloud Guard @R59 1 59.00 25 Total - - 487.00 -

Regards,

Elite Mobile Support Team"