BM
Busisiwe M

1 reviews | Active since Mar 2014

23 Dec 2021, 22:08

poor and *********** service/ such an unnecessary expense.

hi

Could you kindly interviene for me as im sitting with ,on my statement, an expense of unnecessary D/O charges worth R1,470 @r147 each d/o which am required to pay from my own pocket my childrens food money. Why they continue to debit my account since the 20th November after they rejected me, i really do not know. They are debiting me 2-3 times a week each charging r147. I need elite mobile to pay/reverse all these charges incurred on my account or i will sue them. THEY ARE SO PETHATIC ,so inefficient and ******ers!!! I really hate this so much to think i never had bouncing D/O in my payment history. You are ruining my credit profile.

Elite Mobile: Hi BUSISIWE, Thank you for choosing Elite Mobile! your order ***6 has been placed. Click to view your order and get started: http://i.eoco.c Queries: ***/ ***.

Unfortunately your Elite Mobile has been through the Credit Vetting Process and unfortunately you have not been successful. For queries please call Elite Mobile ***

0
Replies (3)
Elite Mobile
Elite Mobile's reply28 Dec 2021, 11:06
Official
Hi Busisiwe, 

We apologize for any inconvenience or unpleasantness we may have caused. 

We have escalated your query and your details to our Customer Care department. 

Please allow for us to investigate your query, once completed one of our consultants will contact you. 

Thank you, 
Kind Regards
BM
Busisiwe M's update26 Aug 2023, 19:23
Reviewer Update
Since 2021 December i have not heard anything from you about these d/o charges on my standardbank account which eventually amounted to R4,000 where as i was not successful but kept debiting my account unnecessarily. I was told if i dont take these services the laptop app**** for will not work properly, hence taken. I demand response to this before referring the matter to my attorneys.

My contact number is *** email; ***
Elite Mobile
Elite Mobile's reply28 Aug 2023, 10:34
Official
Hi Busisiwe

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards
Elite Mobile