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armien E
1 reviews | Active since Nov 2015
27 Nov 2015, 08:23
Please be careful when signing up with them
Signed up for a Vodacom deal and now being billed for value added services safetybox and hotspotter which was not agreed too. They supposedly cancelled it but Elitemobile refers you to safetybox and hotspotter to cancel instead of sorting it out themselves. I am still being billed after cancelling.
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Elite Mobile's replyOfficial
27 Nov 2015, 08:33Hello armiene,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Elite Mobile's reply27 Nov 2015, 08:33
Official
Hello armiene,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team