AW
Andrew W

1 reviews | Active since Apr 2015

03 Apr 2015, 20:26

PHOB-TECHTRACE-HOTSPOTTER-SOSSQUAD-SOMU-RESB-SBOX

PHOB EM-***-5 - R 29.00<br> TECHTRACE EM-***-1 - R 35.00<br> HOTSPOTTER EM-***-2 - R 39.00<br> SOSSQUAD EM-***-7 - R 49.00<br> SOMU EM-***-8 - R 49.00<br> RESB EM-***-4 - R 49.00<br> SBOX EM-***-6 - R 49.00<br> SOMU SIM EM-***-3 - R 60.00<br> After spending more than R100.00 on calls to my bank I decided to do a search on Google and found that complaints regarding Elite Mobile was logged with the same codes. <br> Obviously this can't be a co-incidence as my fiance singed up with Elite in January 2015.<br> My fiance did not authorize any other debits to be taken from her account through a third party, and if she did, she did it unbeknown to herself and under duress, as it was not explained to her what the financial implications could be. She NEVER authorized that her banking details be divulged to any other company, and this to us is *****. Nondisclosure on your company's part is *****.<br> We request a FULL refund, plus costs for all phone calls made, and explanation in writing. <br> Not one of your copied and pasted responses you give all other complaints regarding the unauthorized debits from other customers.<br>

0
Replies (1)
Elite Mobile
Elite Mobile's reply03 Apr 2015, 20:38
Official
Hello WyeLam,

Thank you for your enquiry. An escalation agent will contact you on Tuesday.
Kind Regards Elitemobile Team