Pathetic Service and Misrepresentation

Sometime last year June somebody from Elite Mobile contacted me offering a package for R70 airtime for only R49 a month. When I agreed to this, there was other additional charges totalling over R200 which were never explained and were taken off my account at the end of every month. It was not even explained that my mobile number once i agree to the deal will then owned by Elite Mobile. This means that whenever you recharge airtime you will not get the loyality credits from Vodacom. When I tried to stop the additional charges at the bank everytime they were deducted, my number was blocked and somebody from Elite Mobile requested a sim swap on my number. I could not use my number anymore and when I contacted them I was told I had to pay R78 and buy a blank sim card and that the line will be reopened (which I did). It has been 3 weeks now and nobody has assited me. Whenever I try to call them I am told that the line will be reopened in 5 working days. The 5 working days has now turned into a 3 full weeks and nobody is coming to the rescue. They still continue making the deductions which I think is *******. Can anybody assist I am sick of this people!!