VH
Vicky-lee Harris
1 reviews | Active since Sept 2012
22 Dec 2015, 18:02
PATHETIC SERVICE
My SIM was cancelled and I have no idea what is going on. I have been waiting since Friday and have called twice and am still waiting for a supervisor to call me. I will now be laying a complaint with the Ombudsman.
Helpful (0)
Replies (2)0
Replies (2)
Elite Mobile's replyOfficial
22 Dec 2015, 18:12Hello vickyleeharris,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Elite Mobile's reply22 Dec 2015, 18:12
Official
Hello vickyleeharris,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Elite Mobile's replyOfficial
13 Apr 2017, 13:31Hi Vicky
Thank you for your inquiry.
A new sim card was delivered in January 2016.
We apologize for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Elite Mobile's reply13 Apr 2017, 13:31
Official
Hi Vicky
Thank you for your inquiry.
A new sim card was delivered in January 2016.
We apologize for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.