Order cancellation

Item: Elite Mobile
Rating: 2
Author: Willem V

<p>I am trying to cancell an order that I am not happy with. I do not get feedback or reply as requested. Very quick to take the order but cannot change this or cancell the order. Order no EM- ********** -0.</p>

Helpful (0)

Replies (3)

Elite Mobile's replyOfficial

18 Jan 2017, 15:19

Good day,

Thank you for your enquiry, you will contacted by an escalations agent shortly.

Kind Regards, Elitemobile

Elite Mobile's reply18 Jan 2017, 15:19

Official

Good day,

Thank you for your enquiry, you will contacted by an escalations agent shortly.

Kind Regards, Elitemobile

Elite Mobile's replyOfficial

18 Jan 2017, 16:09

Hi Willem

Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.

All value added services have been cancelled as per our telephonic conversation.

We apologise for the inconvenience, and once again, thank you for your understanding.

Kind regards.

Elite Mobile's reply18 Jan 2017, 16:09

Official

Hi Willem

Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.

All value added services have been cancelled as per our telephonic conversation.

We apologise for the inconvenience, and once again, thank you for your understanding.

Kind regards.

Willem V's updateReviewer Update

18 Jan 2017, 16:48

Thank you for the response and phone call to resolve the matter.

Regards

Willem

Willem V's update18 Jan 2017, 16:48

Reviewer Update

Thank you for the response and phone call to resolve the matter.

Regards

Willem