NJ
Nickey J

1 reviews | Active since Jan 2015

18 Dec 2015, 19:37

ONCE AGAIN NO SERIVE

Once again Elite Mobile has let me down to no extent! I just have problems with them and get no service! I got an sms today stating \We have received a request for a new or replacement SIM card on your line due to possible theft of loss. If you suspect ***** and have not requested this new SIM card immediately contact Vodacom Customer Care on 082111"which I did and once again I was told that it is an Elite Mobile fault!!!!!<br> I really think I need to get legal counselling as this company is taking me for a ride"

0
Replies (2)
Elite Mobile
Elite Mobile's reply18 Dec 2015, 22:43
Official
Hello Nix1094,

Thank you for your enquiry. An escalation agent will phone you shortly.

Kind Regards Elitemobile Team
Elite Mobile
Elite Mobile's reply25 Apr 2017, 15:41
Official

Hi Nickey

Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.

The line was converted to Prepaid.

We apologize for the inconvenience, and once again, thank you for your understanding.

Thank you

Elite Mobile.