1 reviews | Active since Jul 2016

26 Apr 2017, 13:12

On-going Harassment Phone Calls

<p>This company will phone and harass you at all hours of the day with "NO CALLER ID" calls. They should be fined for breaking the Telecommunications Act as they do not remove my number from their database</p>

0
Replies (2)
Elite Mobile
Elite Mobile's reply26 Apr 2017, 13:54
Official

Good day,

Thank you for your enquiry, you will be contacted by an escalations agent shortly.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply03 May 2017, 14:14
Official

Hi Chris

We apologise for the inconvenience, and once again, thank you for being understanding.

As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.

Please feel free to contact us on *** or e-mail *** if there is anything further you require.

Kind regards
The Elitemobile Team