1 reviews | Active since Sept 2016
Not agreeing to elite mobile upgrade
<p>a lady from the centre called wanted to sell me a tablet but I said no I wasn't interested and that I already have an iPad, she persisted and then said a confirmation sms will be sent to you and then she hung up.</p> <p>reading previous reviews it seems like they're signing up every one and doing debit orders without agreeing. I do not want anything grom elite mobile and want my details (all of it) removed from their systems</p>
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Elite mobile called back and resolved my issue. Well done to Kayla from DBN CBD office
Elite mobile called back and resolved my issue. Well done to Kayla from DBN CBD office
Good Morning,
Thank you for reporting this matter and providing us with the opportunity to resolve your query with the urgency it deserves.
Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to the service that you have received.
We have removed your details from our system, you can also register to opt out of any direct marketing with the DMA (Direct Marketing Association of South Africa). You can do this by visiting their website: ww.nationaloptout.co.za, or by SMSing OPTOUT (space) your ID number to 39118. This will ensure that your name and email address are removed from all prospective mailing lists used by members of the DMA.
We appreciate your patience and understanding.
Kind Regards, Elitemobile
Good Morning,
Thank you for reporting this matter and providing us with the opportunity to resolve your query with the urgency it deserves.
Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to the service that you have received.
We have removed your details from our system, you can also register to opt out of any direct marketing with the DMA (Direct Marketing Association of South Africa). You can do this by visiting their website: ww.nationaloptout.co.za, or by SMSing OPTOUT (space) your ID number to 39118. This will ensure that your name and email address are removed from all prospective mailing lists used by members of the DMA.
We appreciate your patience and understanding.
Kind Regards, Elitemobile