GM
Gary M

1 reviews | Active since Oct 2012

01 Jun 2015, 19:21

Not a company I would want to deal with again

Elite Mobile call center called me and then I accepted a deal with them For a Smart TAB 3G @ R79 P/M and then extra services were added to the deal with out my consent and all I ever got back from them after many emails was SILENCE not once did they bother to try to communicate back to me, emails were read but that's as far as it goes tried their call center but as soon as I was answered the line was dropped, after the 3rd time I gave up trying to call them, I then sent emails out stating that I would not accept any delivery of the order placed, they read the email but never responded, I did receive sms messages that 2 of the 3 extra services were cancelled but still no direct contact from Elite Mobile<br> Vodacom tried to assist me with information but they could not act on the part of Elite Mobile<br> I have worse words that I would like to use but I have to keep this civil

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Replies (1)
Elite Mobile
Elite Mobile's reply01 Jun 2015, 19:28
Official
Hello GaryMeyer,

Thank you for your enquiry. An Elitemobile agent will contact you tomorrow.
Kind Regards Elitemobile Team